Services are completely electronic, and the whole process is carried out via internet and email from start to finish.

  1. Go to the Request an Estimate page and fill in the details. It’s important that you fill in all the details. This will ensure that a correct estimate of cost and turnaround is calculated for your particular document/s. You will receive an email with an estimate of the total cost and a deadline when to expect the service to be completed.
  2. Should you decide to order the service, confirm the email and make a payment of 20% as deposit.
  3. You will be notified as soon as payment is confirmed, and will be asked to send in your document as an email attachment. The deadline is calculated from the day the document is received.
  4. Documents are processed with the same software they were created in; i.e. if you submit a document created in Word 2007, it will be processed in Word 2007 (not 2003 or 2010). This is to ensure that none of the original formatting is changed in any way by software incompatibility. Plain text and Rich Text Format documents will be processed in Word 2010 unless you explicitly specify otherwise. The same applies for PowerPoint presentations.
  5. You will receive the completed document/s by email within the requested time, along with a reminder for the payment of the outstanding sum.

Submitting documents for a service
You may send in a complete document at once or in instalments. The latter option may however affect the deadline of the completed service.

Documents are accepted in any of the following electronic formats:


If the document is required to follow a particular house style, you must submit this together with the document. Most publishers and institutions will be able to provide an electronic copy.

The Proofreading method
The Microsoft Office Track Changes system is used on every document. This means that when you receive the document back, you will be able to see all corrections, changes and suggestions. You can then decide which of these to accept or simply refuse.

Every completed job will be sent back to you as an attachment with Track Changes switched on. You will also receive a complimentary PDF document to help you manage Track Changes.

Proofreading service
The Proofreading service basically focuses on the text, and includes spelling and typing errors, punctuation errors, capitalization errors and awkward grammar. Formatting, layout and pagination are not processed.

Copy editing service
The Copy editing service includes all features of the Proofreading service. In addition it includes: review of language structure, clarity of ideas, style consistency, as well as formatting, layout and pagination.

In the case of academic documents, referencing standards are also checked, including inline citations and bibliography references. In this case you will required to state which referencing standard you are using. Currently this includes APA, MLA and Harvard standards. Other standards can be covered upon request.

In the case of reference books, it also includes processing of cross-referenced material, including indexes. However, creation of indexes is not included in any service.

Payment
Payment is possible by cheque, direct bank transfer or online through PayPal.

In proofreading industry standards a ‘page’ is estimated to be 250 words long, irrespective of font size and line spacing. I base my payment rates on pages, rather than hours of work, for a number of reasons:

All quoted prices include 18% VAT.

For information regarding the payment rates for each separate service, click the links at the top of the page.

Go to the FAQs page for more details about the service.



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